Terms & Conditions

Last updated: May 2026

Welcome to Warm Pixel. By placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

Custom & Personalized Orders

Most Warm Pixel products are custom-made or personalized.

By approving a design, spelling, logo placement, dimensions, colors, or mockup, the customer accepts responsibility for the final approved version.

Please review all customization details carefully before confirming your order.

Production Time

Production timelines vary depending on:

  • Project complexity
  • Customization requirements
  • Current order volume

Most orders require approximately 3+ business days for production after the final design approval.

Estimated timelines are discussed individually with each customer.

Payments

Payment may be required in full or partially before production begins, depending on the type of order.

Production will not begin until payment arrangements are confirmed.

Colors & Product Appearance

Actual colors and finishes may vary slightly due to:

  • Screen settings
  • Lighting conditions
  • Filament material characteristics
  • The 3D printing process itself

Minor variations, layer lines, and small surface differences are normal characteristics of handmade and 3D printed products and are not considered defects.

Final Sale Policy

Custom and personalized products are considered final sale unless they arrive damaged or defective.

Cancellations

Orders may only be cancelled before production begins.

Once production has started on a custom order, cancellations, refunds, or major design changes may not be possible.

Customer-Provided Logos & Artwork

Customers are responsible for ensuring they have the legal right to use any submitted:

  • Logos
  • Trademarks
  • Graphics
  • Names
  • Or artwork

Warm Pixel reserves the right to refuse any order containing offensive, illegal, or unauthorized copyrighted material.

Shipping & Delivery

Shipping and delivery details are outlined in our Shipping & Delivery policy.

Warm Pixel is not responsible for shipping delays caused by:

  • Carriers
  • Weather conditions
  • Holidays
  • Or circumstances outside our control

Limitation of Liability

Warm Pixel is not liable for:

  • Indirect or incidental damages
  • Delivery delays outside our control
  • Misuse of products
  • Or compatibility issues with third-party devices, apps, or services

Questions About Our Terms?

If you have any questions about these terms and conditions, please contact us at warmpixel.design@gmail.com

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